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Shipping

All our orders are lovingly packed in eco-friendly protective outers and sent on tracked hassle free DHL delivery services.

Once dispatched you can track your delivery here: DHL Tracking

If ordering from overseas, please note that you may be subject to duty and taxes depending on the receiving country. Details of this can be found on your local government website. Serena Bute Limited cannot accept responsibility for any duty or tax charged imposed.

 

 

UK Delivery

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All our orders are lovingly packed in eco-friendly protective outers and sent on tracked hassle-free delivery services.

Within the UK, shipping will be charged at £5.95 for 2-3 day delivery with Royal Mail or £12 for next day delivery with DHL Express (orders placed before 2pm). You may select your preferred shipping service at checkout.

SAME DAY DELIVERY (London Only)

Same Day Delivery option is available for London postcode orders placed before 2pm, for a fee of £30. We send these via Gophr Courier, who use eco-friendly bicycle delivery wherever possible to minimise ecological impact.

Simply select the Local Delivery option at checkout, and our customer service team will be in touch to coordinate when you would like your order delivered.

TRACKING YOUR ORDER

Once dispatched, you can track your delivery here: DHL TRACKING

EUROPE Delivery

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All our orders are lovingly packed in eco-friendly protective outers and sent on tracked hassle-free DHL express delivery services.

Shipping outside of the UK is charged at a flat rate of £25, and will be delivered within 2-6 working days.

Once dispatched you can track your delivery here: DHL Tracking

If ordering from overseas, please note that you may be subject to duty and taxes depending on the receiving country. Details of this can be found on your local government website. Serena Bute Limited cannot accept responsibility for any duty or tax charged imposed.

UNITED STATES Delivery

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All our orders are lovingly packed in eco-friendly protective outers and sent on tracked hassle-free DHL express delivery services.

Shipping outside of the UK is charged at a flat rate of £25, and will be delivered within 2-6 working days.

Once dispatched you can track your delivery here: DHL Tracking

If ordering from overseas, please note that you may be subject to duty and taxes depending on the receiving country. Details of this can be found on your local government website. Serena Bute Limited cannot accept responsibility for any duty or tax charged imposed.

REST OF WORLD Delivery

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All our orders are lovingly packed in eco-friendly protective outers and sent on tracked hassle-free DHL express delivery services.

Shipping outside of the UK is charged at a flat rate of £25, and will be delivered within 2-6 working days.

Once dispatched you can track your delivery here: DHL Tracking

If ordering from overseas, please note that you may be subject to duty and taxes depending on the receiving country. Details of this can be found on your local government website. Serena Bute Limited cannot accept responsibility for any duty or tax charged imposed.